Support

Contact Us

Have a question, feedback, or need assistance? We'd love to hear from you.

Email: hi@gifty.so

Frequently Asked Questions

How does Shoppy work?

Shoppy uses AI-powered visual search to help you find fashion items. Simply take a photo of any clothing item, and we'll show you similar styles and where to buy them.

How does membership work?

Shoppy requires a membership to access most features. You can download the app for free and explore, then subscribe to unlock unlimited visual searches and full functionality.

How do I delete my data?

You can request deletion of your data at any time by emailing hi@gifty.so. We'll process your request within 30 days.

What devices are supported?

Shoppy is currently available on iOS. Android and web support are coming soon.

Report an Issue

Found a bug or experiencing technical difficulties? Please email us at hi@gifty.so with a description of the issue and any relevant screenshots. We'll get back to you as soon as possible.

Business Inquiries

For partnership opportunities, press inquiries, or other business matters, please contact us at hi@gifty.so.